Comments for http://futuremusic.com/blog Mon, 08 Mar 2010 04:10:43 +0000 http://wordpress.org/?v=2.9.2 hourly 1 Comment on Weekend Fun: Sportpong by Popeye http://futuremusic.com/blog/2010/03/07/weekend-fun-sportpong/comment-page-1/#comment-50733 Popeye Mon, 08 Mar 2010 04:10:43 +0000 http://futuremusic.com/blog/?p=4684#comment-50733 They should do SportPacMan! They should do SportPacMan!

]]> Comment on Propellerhead Refreshes ReCycle – Still Too Expensive In Today’s Market by FutureMusic http://futuremusic.com/blog/2009/04/21/propellerhead-refreshes-recycle-still-too-expensive-in-todays-market/comment-page-1/#comment-49642 FutureMusic Tue, 05 May 2009 16:43:57 +0000 http://futuremusic.com/blog/?p=4029#comment-49642 Gerry Bassermann, Director of North American Markets for Propellerhead Software, responded to our commentary about Recycle: "Contrary to your thoughts, Recycle still sells well and is a leader in its category. We're steadily gratified by its popularity and usefulness." We didn't state that the product was not "useful." However, for a one-dimensional product who's feature set has now been incorporated into other products, the $249 price point is extremely high. Gerry Bassermann, Director of North American Markets for Propellerhead Software, responded to our commentary about Recycle:

“Contrary to your thoughts, Recycle still sells well and is a leader in its category. We’re steadily gratified by its popularity and usefulness.”

We didn’t state that the product was not “useful.” However, for a one-dimensional product who’s feature set has now been incorporated into other products, the $249 price point is extremely high.

]]> Comment on Blue Microphones Winning Battle Against Imitator by jzguy http://futuremusic.com/blog/2006/09/01/blue-microphones-winning-battle-against-imitator/comment-page-1/#comment-515 jzguy Thu, 07 Sep 2006 10:58:22 +0000 http://futuremusic.com/blog/?p=311#comment-515 Even if the design registrations of 6 subjects microphones are cancelled, the authorship belonging to Mr. Juris Zarins has been announced with the OHIM registrations to the third parties. These entries in the OHIM design register are still available and nobody has objected that the authorship to the subject 6 designs belongs to Mr. Juris Zarins. It means that in the EU the authorship with respect to these microphone designs are announced to the third parties and such information will be available as far these rights are in force. The cancellation of the microphone design does not affect the authorship announced to the third parties. Such position is in conformity with general principles of copyright law in force in Latvia and also in the European Community. To obtain the right to use a work, it is necessary for the user of the work, for each type of use and each time it is to be used, to receive the permission of the rightholder to the use of the work. It is prohibited to use works if permission of the rightholder has not been received. Copyright and neighbouring rights objects protected in Latvia which have been imported from countries where such works are not protected by copyright or where the term of protection has expired shall also be deemed to be infringing copies. 6 subject microphone designs are the property of the company Scruples because the design of these microphones were created in our company. Blue produces illegal copies of our microphones without any permission of the right owner. In spite of our several polite requests to stop the distribution of Blue microphones, which are illegal copies of our microphone design, they continue receiving and selling Blue microphones thus infringing our rights. We would highly appreciate to receive their comments or explanations about any reasons allowing them to sell such counterfeited goods. Even if the design registrations of 6 subjects microphones are cancelled, the authorship belonging to Mr. Juris Zarins has been announced with the OHIM registrations to the third parties. These entries in the OHIM design register are still available and nobody has objected that the authorship to the subject 6 designs belongs to Mr. Juris Zarins. It means that in the EU the authorship with respect to these microphone designs are announced to the third parties and such information will be available as far these rights are in force. The cancellation of the microphone design does not affect the authorship announced to the third parties.
Such position is in conformity with general principles of copyright law in force in Latvia and also in the European Community. To obtain the right to use a work, it is necessary for the user of the work, for each type of use and each time it is to be used, to receive the permission of the rightholder to the use of the work. It is prohibited to use works if permission of the rightholder has not been received. Copyright and neighbouring rights objects protected in Latvia which have been imported from countries where such works are not protected by copyright or where the term of protection has expired shall also be deemed to be infringing copies.
6 subject microphone designs are the property of the company Scruples because the design of these microphones were created in our company. Blue produces illegal copies of our microphones without any permission of the right owner. In spite of our several polite requests to stop the distribution of Blue microphones, which are illegal copies of our microphone design, they continue receiving and selling Blue microphones thus infringing our rights. We would highly appreciate to receive their comments or explanations about any reasons allowing them to sell such counterfeited goods.

]]> Comment on Tower Records Announces Chapter 11 Bankruptcy by DubMC http://futuremusic.com/blog/2006/08/22/tower-records-announces-chapter-11-bankruptcy/comment-page-1/#comment-509 DubMC Thu, 07 Sep 2006 03:48:56 +0000 http://futuremusic.com/blog/?p=274#comment-509 <strong>Labels React to Tower Records and Other Recent Retail News, Part 1...</strong> DubMC queried several world music labels about the impact on world music of changes at Tower Records and other major CD retailers. Here is Part One of the responses. Make sure to read down to the hilarious response by Yale... Labels React to Tower Records and Other Recent Retail News, Part 1…

DubMC queried several world music labels about the impact on world music of changes at Tower Records and other major CD retailers. Here is Part One of the responses. Make sure to read down to the hilarious response by Yale…

]]> Comment on XM Satellite, Sirius Post Subscriber Numbers by BKN http://futuremusic.com/blog/2006/07/07/xm-satellite-sirius-post-subscriber-numbers/comment-page-1/#comment-333 BKN Wed, 30 Aug 2006 14:15:08 +0000 http://futuremusic.com/blog/?p=145#comment-333 If they keep up this customer service, the Sirius subscriber base might dwindle. My 2 cents about Sirius warranty replacement, a bad experience. I have been a happy Sirius subscriber up until 2 months ago. I have Sirius in my car, which was given to me for free with its purchase. I was very happy with it, so I purchased a Sirius StarMate ST2 Replay for my father. He bought the home kit, and started having issues with reception on the Sirius StarMate ST2 Replay. After a few tests with his unit next to my car, we realized that it should be working properly, as my car was recieving signal correctly. NOW THE FUN BEGINS! After searching for a working number, as the one in the warranty book (888-869-5690) was wrong, I got a live warranty representitive. The telephone number for Sirius warranty is 866-257-7726 Monday through Saturday 8-10 EST I think. Sara was friendly an explained that they did not have any availible units to replace the defective one, and they would call me in two weeks. They also stated they would put the account associated to that SID on hold, as not to be billed. 2 weeks go by, then 3, and them my wife calls. "I can't login to Sirius online to listen to the radio at work" First thought, girls and technology, a fine match! (ladies don't hate me, but it's true). I tried to log in myself, and was notified about an issue with my account not be paid. Wonderful. Well I needed to call them anyway to find out about the defective Sirius StarMate ST2 Replay, so here I go. I will email them instead, busy at work, below is the reply: Dear Brian, Thanks for letting us know your concerns regarding the shipping delay of your replacement Starmate equipment. Please accept our apologies for any inconvenience you may have experienced. Our Warranty department is working diligently to get your replacement to you as quickly as possible. For your inconvenince, we have placed a $20 credit on your account to go towards your service. We recommend contacting Customer Care to temporarily deactivate the service for Starmate Replay. This will prevent you from being charged for time you are not able to use the service. We listed the menu option below for the department you will want to speak with: - Press option#1 - Next press option#6 to change the status of your account When you contact this department, be sure to inquiry about the free radio promotion! Should you have any questions, or require further assistance with your Warranty claim, please do not hesitate to contact the Warranty department. They will be able to provide you with any information regarding your replacement radio. We listed Warranty's number below: - 1-866-257-7726 (8AM-10PM EST. Mon.-Sat.) Again, we understand any inconvenince or frustration this may be causing you. We appreciate your continued patience in this matter. We are committed to providing you with the best in customer care. If you have any more questions, please feel free to contact SIRIUS Customer Care. For your convenience, we are available 24 hours a day, 7 days a week at: 1-888-539-SIRIUS (7474) As well as by email at: www.sirius.com/customercare Sincerely, Melissa L SIRIUS Customer Care SIRIUS Satellite Radio, The Best Radio on Radio. OK, I thought the account was put on hold already. I will call in now. This time they couldn't even give my the old "we'll call you in 2 weeks" lie, but they did credit the account $20 dollars, and correct the temporary hold on the account. NOW THE FUNNY PART, If you read in the email i posted above they mention a "free radio offer", interesting.... At the end of the above phone call the gentleman mentions, "hey, would you like to here about our free radio offer?" Go ahead Mr. customer service savant, enlighten me. (see I am getting frustrated even typing this!) Long story short, they will give you a free radio if you prepay 6 months, and buy a home kit or boombox. Hey, I wonder if the free radio they offer is the one I have been waiting for, and by reading some other posts what others have been waiting for also. AND GUESS WHAT, they offer an Sirius StarMate ST2 Replay for free! Conclusions: I find it interesting how they can offer the radio I have been waiting for, under the "free radio program", but are unable to replace my defective unit. I know it is important to try an increase the subscriber base, but isn't it a catch 22 that by making current subscribers unhappy. I guess in the long run shareholders/market looks at new activations mostly. Ahhh, corporate America at its finest..... If they keep up this customer service, the Sirius subscriber base might dwindle.

My 2 cents about Sirius warranty replacement, a bad experience.

I have been a happy Sirius subscriber up until 2 months ago. I have Sirius in my car, which was given to me for free with its purchase. I was very happy with it, so I purchased a Sirius StarMate ST2 Replay for my father. He bought the home kit, and started having issues with reception on the Sirius StarMate ST2 Replay. After a few tests with his unit next to my car, we realized that it should be working properly, as my car was recieving signal correctly.

NOW THE FUN BEGINS!

After searching for a working number, as the one in the warranty book (888-869-5690) was wrong, I got a live warranty representitive. The telephone number for Sirius warranty is 866-257-7726 Monday through Saturday 8-10 EST I think. Sara was friendly an explained that they did not have any availible units to replace the defective one, and they would call me in two weeks. They also stated they would put the account associated to that SID on hold, as not to be billed.

2 weeks go by, then 3, and them my wife calls. “I can’t login to Sirius online to listen to the radio at work” First thought, girls and technology, a fine match! (ladies don’t hate me, but it’s true). I tried to log in myself, and was notified about an issue with my account not be paid. Wonderful. Well I needed to call them anyway to find out about the defective Sirius StarMate ST2 Replay, so here I go. I will email them instead, busy at work, below is the reply:

Dear Brian,

Thanks for letting us know your concerns regarding the shipping delay of your replacement Starmate equipment. Please accept our apologies for any inconvenience you may have experienced. Our Warranty department is working diligently to get your replacement to you as quickly as possible.

For your inconvenince, we have placed a $20 credit on your account to go towards your service. We recommend contacting Customer Care to temporarily deactivate the service for Starmate Replay. This will prevent you from being charged for time you are not able to use the service. We listed the menu option below for the department you will want to speak with:

- Press option#1

- Next press option#6 to change the status of your account

When you contact this department, be sure to inquiry about the free radio promotion!

Should you have any questions, or require further assistance with your Warranty claim, please do not hesitate to contact the Warranty department. They will be able to provide you with any information regarding your replacement radio. We listed Warranty’s number below:

- 1-866-257-7726 (8AM-10PM EST. Mon.-Sat.)

Again, we understand any inconvenince or frustration this may be causing you. We appreciate your continued patience in this matter.

We are committed to providing you with the best in customer care. If you have any more questions, please feel free to contact SIRIUS Customer Care. For your convenience, we are available 24 hours a day, 7 days a week at:

1-888-539-SIRIUS (7474)

As well as by email at:

http://www.sirius.com/customercare

Sincerely,

Melissa L
SIRIUS Customer Care

SIRIUS Satellite Radio, The Best Radio on Radio.

OK, I thought the account was put on hold already. I will call in now. This time they couldn’t even give my the old “we’ll call you in 2 weeks” lie, but they did credit the account $20 dollars, and correct the temporary hold on the account.

NOW THE FUNNY PART,

If you read in the email i posted above they mention a “free radio offer”, interesting….

At the end of the above phone call the gentleman mentions, “hey, would you like to here about our free radio offer?” Go ahead Mr. customer service savant, enlighten me. (see I am getting frustrated even typing this!)

Long story short, they will give you a free radio if you prepay 6 months, and buy a home kit or boombox.

Hey, I wonder if the free radio they offer is the one I have been waiting for, and by reading some other posts what others have been waiting for also.

AND GUESS WHAT, they offer an Sirius StarMate ST2 Replay for free!

Conclusions:

I find it interesting how they can offer the radio I have been waiting for, under the “free radio program”, but are unable to replace my defective unit. I know it is important to try an increase the subscriber base, but isn’t it a catch 22 that by making current subscribers unhappy. I guess in the long run shareholders/market looks at new activations mostly. Ahhh, corporate America at its finest…..

]]> Comment on Apple Has Only 6 Months To Introduce iPhone by Gizmo http://futuremusic.com/blog/2006/08/01/apple-has-only-6-months-to-introduce-iphone/comment-page-1/#comment-79 Gizmo Fri, 04 Aug 2006 10:30:53 +0000 http://futuremusic.com/blog/?p=219#comment-79 Well if the rampant rumours on Engadget and Gizmodo are true, it'll be Monday. I'm not holding my breath though. Well if the rampant rumours on Engadget and Gizmodo are true, it’ll be Monday. I’m not holding my breath though.

]]> Comment on Korg Announces Kaoss Pad 3 by flavaflo http://futuremusic.com/blog/2006/08/02/korg-announces-kaoss-pad-3/comment-page-1/#comment-78 flavaflo Thu, 03 Aug 2006 14:09:09 +0000 http://futuremusic.com/blog/?p=222#comment-78 “Korg replace your keyboard engineering team!” Wow, only you guys have the balls to say what I've been thinking for years!! I just don't know what has happened at Korg! Their keyboards just suck ass!! And the Oasys is a total joke... “Korg replace your keyboard engineering team!”
Wow, only you guys have the balls to say what I’ve been thinking for years!! I just don’t know what has happened at Korg! Their keyboards just suck ass!! And the Oasys is a total joke…

]]> Comment on Pioneer Europe Reveals New DVJ-1000 DVD DJ Deck by tudosg http://futuremusic.com/blog/2006/07/21/pioneer-europe-reveals-new-dvj-1000-dvd-dj-deck/comment-page-1/#comment-75 tudosg Sat, 29 Jul 2006 04:41:12 +0000 http://futuremusic.com/blog/?p=200#comment-75 HI. DOES THESE ONE'S WORK WITH NUMARK AVO2 MIXER? THANKS. TUDOSG HI.
DOES THESE ONE’S WORK WITH NUMARK AVO2 MIXER?
THANKS.
TUDOSG

]]> Comment on The Ugly Side Of Apple Computer by flavaflo http://futuremusic.com/blog/2006/04/22/the-ugly-side-of-apple-computer/comment-page-1/#comment-2 flavaflo Mon, 24 Apr 2006 14:48:09 +0000 http://futuremusic.com/blog/?p=29#comment-2 I just can't understand why Apple would try and punish its fanbase. These are the sites that supported the company during very lean times and now Apple is stabbing them in the back. Doesn't the company have better things to do with its resources? I just can’t understand why Apple would try and punish its fanbase. These are the sites that supported the company during very lean times and now Apple is stabbing them in the back. Doesn’t the company have better things to do with its resources?

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